Privacy policy

This Privacy Policy describes how WildRoot (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding our products and services (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

WildRoot may update this Privacy Policy from time to time, including to reflect changes to our practices, operational requirements, legal obligations, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

Information We Collect

To provide our Services, we collect personal information from different sources depending on how you interact with our website and services.

Information You Provide Directly

We may collect the following information directly from you:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment confirmation details
  • Customer support communications

Some features of our Services may require certain information from you. Choosing not to provide this information may limit your access to some features or services.

We may automatically collect certain information about your interactions with our Site through cookies, pixels, and similar technologies.

This may include:

  • Device information
  • Browser type
  • IP address
  • Website activity
  • Pages visited
  • Purchase behavior
  • Network connection information

This information helps us improve user experience, website performance, and marketing effectiveness.

Information from Third Parties

We may receive information from trusted third-party service providers such as:

  • Shopify
  • Payment gateways
  • Shipping and logistics partners
  • Marketing and analytics providers

These third parties may collect and process information necessary for payment processing, order fulfillment, customer support, analytics, and advertising purposes.

How We Use Your Information

We may use your personal information for the following purposes:

Order Processing & Fulfillment: To process payments, fulfill orders, arrange shipping, manage returns, and communicate updates regarding your purchases.

Customer Support: To respond to inquiries, resolve complaints, and improve customer experience.

Marketing & Promotions: To send updates, offers, promotional messages, and advertisements related to WildRoot products and services.

Website Improvement: To analyze website usage, improve functionality, optimize performance, and enhance user experience.

Fraud Prevention & Security: To detect suspicious activity, prevent fraud, and maintain the security of our website and services.

Cookies

Like many websites, WildRoot uses cookies and similar tracking technologies to improve the browsing experience and understand user behavior.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website functionality
  • Personalize advertisements and marketing campaigns

Most web browsers accept cookies automatically, but you can choose to disable them through your browser settings. Disabling cookies may affect website functionality.

Sharing of Information

Wildroot may share your information with trusted third parties only when necessary for operating our business and providing services.

This may include:

  • Payment processors
  • Shipping partners
  • Customer support providers
  • Analytics services
  • Marketing platforms
  • Technology and hosting providers

We do not sell your personal information to third parties.

Third-Party Links

Our website may contain links to third-party websites or platforms. WildRoot is not responsible for the privacy practices, content, or security of these external websites. We encourage users to review the privacy policies of third-party platforms before sharing personal information.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Access to your information
  • Correction of inaccurate information
  • Request deletion of information
  • Withdraw consent for marketing communications
  • Request data portability

You may contact us regarding any privacy-related requests.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website or official customer support channels.

WildRoot By Shree Dryfruits
Kulti College More, Kulti
West Bengal – 713343

Phone: +91 9832488014
Email: contact@shreedryfruits.in